Last updated: 10/07/2024

At Catalyst Coordination LLC (“we,” “us,” or “our”), we value the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.catalystcoordination.com (the “Site”), or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Site or services:

a. Personal Information

We collect personally identifiable information that you voluntarily provide to us when submitting an order, filling out a form, or contacting us directly. This may include:

Name,Email address,Phone number,Mailing address,Transaction-related details, such as property information

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies. Additionally, we may collect information about the pages you view, how you interact with the Site, and referral/exit pages. This data is collected using cookies, log files, and similar tracking technologies.

2. How We Use Your Information

We use the information collected to provide and improve our services. Specifically, we use your information to:

Process real estate transaction coordination services.Send you updates, invoices, and documents related to your transactions.Respond to customer service inquiries and requests.Analyze trends and improve our website performance.Maintain accurate business and legal records.

3. Information Sharing and Disclosure

We respect your privacy and do not share your personal information with third parties, except in the following situations: At Your Request: We may share your information with authorized third parties (such as agents, lenders, title companies, etc.) as needed to complete a transaction, but only when you request it.Legal Obligations: We may disclose your information where required by law or in response to valid legal requests, such as subpoenas or government inquiries.Service Providers: We may engage third-party service providers (such as cloud storage providers) to help us operate our business. These parties are bound by confidentiality agreements and cannot use your information for anything beyond the agreed service.

4. How We Protect Your Information

We take the security of your personal information seriously. We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. Despite our efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your information for audit, legal, or reporting purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our Site and personalize your experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of the Site.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: You can request a copy of the personal data we hold about you.Correction: You can request that we update or correct your information if it is inaccurate.Deletion: You can request that we delete your personal data, subject to certain legal restrictions.Restriction of Processing: You can request that we limit the processing of your data.Portability: You can request a copy of your data in a commonly used format.

To exercise any of these rights, please see number 10 for full contact details.

8. Payment Terms and Data

By submitting an order through our Site, you authorize us to issue an invoice for transaction coordination services. Invoices are due upon the closing of the real estate transaction. If payment is not received within 7 days of closing, a late fee of $50 will be applied for every 7 days the payment is late. We do not store payment information, and all payments are processed securely through third-party payment processors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy. Continued use of our Site constitutes your acceptance of any updates to the policy.

10. Contact Us

For questions regarding these Terms of Service or our services, please contact us at:

Catalyst Coordination LLC

Email: [email protected]

Phone: 734-892-1362